Released on = May 3, 2007, 6:36 am

Press Release Author = CTI Group

Industry = Telecommunications

Press Release Summary = CTI Group, a leading provider of interactive communication
management solutions, announces a partnership with Exchange Communications Limited,
an independent telecommunications company based in the UK.

Press Release Body = CTI Group, a leading provider of interactive communication
management solutions, today announced a partnership with Exchange Communications
Limited, an independent telecommunications company based in the UK. The alliance
will enable Exchange Communications to immediately make CTI's Proteus call
management and SmartRecord Voice Recording solutions available to its global client
base.

Michael McMillan, Operations Manager, Exchange Communications, said: "At Exchange we
have a firm belief that the right partnerships are the way to ensure that our
customers can enjoy superior communications technology and services now and for the
future. We knew that when we were looking to partner with a world class provider of
solutions to manage communication usage and costs, there was really only one name to
consider - CTI Group."

Proteus is designed to help end user companies clearly understand communication
activity by capturing and recording data on incoming, outgoing and internal
communications directly from a Private Branch Exchange (PBX) or Internet Protocol
(IP) telephony system. Proteus provides telecommunications analysis in real time,
automatically interprets this data and presents it in professional management
reports. Businesses use Proteus to reduce costs and improve employee productivity
through cost allocation, monitoring phone usage, increasing network efficiency,
verification of phone bills and monitoring call traffic including employee phone
activity.

SmartRecord is a feature rich cost effective voice recording solution compatible
with both traditional PBX and IP based telephony systems. Typically SmartRecord is
utilised by businesses to fulfil regulatory compliance,
aid staff training, to effectively resolve disputes or to generally monitor employee
telephony performance. Call access and playback is via a secure web interface.

Since its inception in 1990, Exchange Communications Ltd has established a strong
reputation for providing innovative communication products and dependable
maintenance to customers in the UK, Europe and the Americas. Its customers range
from small and medium sized businesses to large enterprise organisations, across all
vertical markets.

Michael McMillan continued: "We look forward to working with CTI and not only
because of the obvious benefits we can deliver to our customers in terms of greater
efficiency and improved cost measurement and management. We have also been impressed
by CTI Group's excellent service in terms of marketing and technical support, and
have built a strong relationship with the CTI teams."

Andy Wilson, Sales and Marketing Director, CTI Group, said: "As a leader in
communications management software, CTI welcomes Exchange as a new key channel
partner and looks forward to working with them to build recurring revenue streams
and facilitate lasting customer relationships within their customer base."

Press contact:
Tara Sinclair
Email: tara.sinclair@livewirepr.com
T: 020 8339 7440 F: 020 8339 7441
Livewire Public Relations, 32 Ewell Road, Surbiton, Surrey, KT6 6HX.
Website: http://www.livewirepr.com/files/news.asp

Company contacts:
Melanie Embery, Marketing Manager, Ryder Systems Ltd, Daisyfield Business Centre,
Appleby Street, Blackburn, Lancashire.
T: 01254 291 500 F: 01254 291 504
Website: http://www.rydersystems.com/

Karen Davidson, Marketing Manager
Exchange Communications Limited
Email: karen.davidson@exchangecommunications.co.uk
T: 0870 085 5000 F: 0870 050 5555
Website: http://www.exchangecommunications.co.uk





About Ryder CTI:
Ryder CTI, a CTI Group company, is a world-class provider of customer bill
management solutions for fixed, mobile and converged communication service
providers. Ryder CTI\'s solutions support billing internally for the service
provider, as well as for its corporate, business or residential customers.

Ryder CTI has over 17 years experience in providing bill management solutions to
many of the world\'s leading telecommunication companies, including British Telecom,
Orange, T-Mobile, Vodafone and Verizon Business. Ryder CTI's bill analysis and
reporting solution portfolio is renowned for its innovative and intuitive
functionality, offering outstanding speed and performance to the company\'s blue-chip
customer base.

With headquarters in the UK, and regional offices covering Europe, Asia Pacific and
the USA, Ryder CTI has extensive knowledge of local market conditions and trends.
For more information visit www.rydersystems.com


Web Site = http://www.ctigroup.com

Contact Details = Tara Sinclair
Email: tara.sinclair@livewirepr.com
T: 020 8339 7440 F: 020 8339 7441
Livewire Public Relations, 32 Ewell Road, Surbiton, Surrey, KT6 6HX.
Website: http://www.livewirepr.com